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HomeGuides🔥 What's new?🤖 Automate Guide

Getting started

  • Welcome to SentiOne
  • Top 10 Frequently Asked Questions
  • What's new?

Features

  • Projects
    • Can I edit the search rules after the project configuration?
    • There are no more available project slots in my account. What should I do?
    • What is the difference between ‘content only’ and ‘contextual’ queries?
    • How can I monitor only one thread (post and the connecting comments)?
    • How can I monitor only private messages, posts or comments from my social profile?
    • How can I monitor my paid content on social media?
    • How do I exclude contents from a particular author?
    • How do I create a Random Sample?
    • How do I manage projects folders?
  • Mentions
    • How do I analyze a particular author's content?
    • How can I check how many of my mentions are of a certain type?
    • How can I analyze a post and all of its comments?
    • How can I find exact text matches?
    • How can I restore ignored mentions? Can I get deleted mentions back?
    • If I ignore a mention in a project, will it affect other projects?
    • If I tag a mention in a project, will it affect other projects?
    • What is the difference between the country and language filters?
    • How many mentions can I export from SentiOne?
    • How are mentions sorted in the exported file?
  • Analysis
    • What is the Standard analysis?
    • What is the Owned Media analysis?
    • How can I customize an analysis?
    • How many analyses am I allowed to create?
    • Can I share an Analysis dashboard with someone who doesn't have access to SentiOne?
    • How do I analyze only one type of mention?
    • How can I compare different brands or topics?
    • What is the difference between the Mentions in time and Reach in time charts?
    • Why isn't all of the data tagged by the author's gender?
    • Why are there more mentions in the Mentions view than in the Analysis view in the same time frame?
  • Alerts
    • How to set up an alert?
    • I want to be notified if any new mention appears in my project — how can I do that?
    • I want to be notified only if something really big is happening — how should I set the alert?
    • What will I receive in the alert notification?
    • How many alerts am I allowed to create?
    • How do I delete an alert?
    • What is the difference between a Standard and Crisis alerts?
  • Reports
    • What formats are reports available in?
    • Can my reports be emailed to me periodically?
    • Can I decide what will be included in the report?
    • Can I customize the reports?
    • How do I create a report based only on articles?
    • How many reports am I allowed to create?
    • How many mentions can I include with a report?
    • What is an AI Analysis report?
  • Advanced Analysis
  • Tags
    • What are tags useful for?
    • What is the difference between deleting and deactivating a tag?
    • I want to see all of the mentions I tagged with a specific tag — how can I do that?
    • I want to see statistics for a specific tag, how can I do that?
    • How can I analyze tagged mentions quantitatively?
    • I made a mistake and I want to undo bulk tagging. What should I do?
  • Authorizations
    • Why should I authorize a social media account and how to do it?
    • Why was my social media account deauthorized?
    • Why am I redirected to Facebook instead of Instagram if I click on the Instagram icon in the Authorization process?
    • Can SentiOne see my private messages or activities if I authorize my account?
    • I can’t see my Instagram or Facebook channel by the authorization, what might have gone wrong?
  • Users
    • How can I add a new user to our team account?
    • What are Roles useful for?
    • What are Teams useful for?
    • What are attributes and how can I set them up?
    • I want to set up that specific users can see only specific projects, how can I do that?
    • The Permissions button is disabled for me, what should I do?
    • I want to limit access for specific users to the Mentions menu only, how can I do that?
  • Profile settings
    • In what languages can I use the SentiOne interface?
    • I handle more than one SentiOne account, how can I switch between them?
    • What happens when I add my logo in Profile settings?
    • What happens when I change the time zone?
    • What happens when I change the date format?
    • How to cancel my subscription?
  • Payments
    • I do not have a signed contract, how can I resign?
    • Can I pay by credit card instead of bank transfer?
    • Can I pay by bank transfer instead of credit card?
    • Can I set up a credit card recurring payment?
    • My current credit card is expired, how can I add a new one in SentiOne?
  • Sources
    • Can I import my own mentions to SentiOne?

Knowledge

  • Queries & rules
    • Operators and special characters
    • Keyword based rules
    • Advanced query
    • Social profiles rules
    • Source based rules
  • Widgets
    • General
    • Sources
    • Sentiment
    • Reach & Trends
    • Audience
    • Engagement
    • Owned Media
  • Metrics
    • Brand Health Index
    • Engagement Rate
    • Influence Score
    • Reach
    • Sentiment
  • Insights
  • ADD-ON: AI features
    • AI summary
    • AI topics
    • AI peaks analysis
    • AI keywords

Sources

  • Getting started
  • Facebook
  • Instagram
    • Instagram hashtags
    • Instagram Direct Messages
  • X (Twitter)
  • YouTube
  • TikTok
  • Reddit
  • LinkedIn
  • Google Reviews
  • Google Questions and Answers
  • Google Play
  • Wykop

React

  • Threads
    • How do companies work on Threads?
    • What does Thread History present?
  • Advanced Routing
    • What should I prepare before setting up the routing?
    • How to set up routing?
    • How to set up projects hierarchy?
    • How to set up Priorities?
    • How does routing work in Threads module?
  • Approval workflow
    • How does Approval workflow works?
  • AI answers
  • Authors
  • IP based access
  • Response templates
    • How to configure and use response templates?
    • How to add a new template - step by step
    • How to use response templates - step by step
  • Service reports
  • Statuses
  • Supervisor panel
  • Working modes
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Suggest Edits

What can be monitored on Wykop

🔷 Posts and comments written by non authorized accounts.

🔷 Posts, comments and private messages written by non authorized accounts.

Updated over 3 years ago


  • Table of Contents
    • What can be monitored on Wykop