Alerts

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Definition

Alerts are email or push notifications informing you about new mentions in a selected project.

Alerts are very useful when it comes to protecting your brand reputation. 🔔 SentiOne alerts can be sent out daily, or in the case of a sudden mention spike. You can create or delete alerts at any time.

What can I do in the Alerts module?

1️⃣ Create a Standard alert

A Standard alert can be created in two ways:

🔷 Trigger a notification once SentiOne crosses a threshold of new mentions. 🔢

🔷 Get daily notifications with a result summary 📆

2️⃣ Create a Crisis alert

A Crisis alert will trigger automatically once certain crisis-related keywords are detected in association with your brand. Currently, this alert is only available for mentions in the Polish language.
👉 Please contact us via Intercom or email if you're interested in trying it out.

3️⃣ Edit or delete alerts

Use the pencil and trash icons to edit or delete selected alerts.

Learn more about Alerts ⏩