Service status


SentiOne app is experiencing a problem!

We have a problem with sending e-mails and reports. Alerts can be delivered with a delay.

History (last 14 days)

Incident date



SentiOne systems were affected by our service provider incident. We were affected from around 4 A.M UTC +2 (17.04.2022) until 1 AM UTC +2 (18.04.2022).


SentiOne app was under scheduled maintenance between 21:00-23:00 CET/UTC+1.


Between 9:00 AM - 12:00 PM, we've experienced an incident where the latest mentions weren't fetching. This shouldn't be happening right now, apologies for the trouble!


We have identified an issue with our periodical reports where some reports have not been sent and some were sent as duplicates, this is already fixed.
This issue was present since 23.02.2022. If you believe your account(s) might have been affected by this issue, please let us know on Intercom (message bubble in the bottom right-hand corner).