SentiOne Listen service status
All good!
SentiOne app and API are working normally
Monthly updates 🛠️
Deployment of the new version is usually planned on Thursdays at 16:00 CET. Although it should not happen, at this time you may experience platform instability or temporary glitches.
Upcoming works 🕓
History 📆
Incident date | Description |
|---|---|
2025-06-10 2025-06-11 | Backend system disruptions As of 2025-06-11 10:30 CEST, the system is considered stable. |
2025-03-25 | 5:45 AM - 8:30 AM CET, Infrastructure provider's maintenance window regarding the network infrastructure upgrade process for security reasons. During this time window, the SentiOne application may be unstable. |
2025-01-27 | Mail delivery system problem |
2024-10-29 | There's been a problem with mail delivery system. It has been resolved by 30th of October. |
2024-06-20 | Maintenance operation #2: Second part of the operation started on Monday, 17th of June. SentiOne will be unavailable from 8:45 to 12:15 CET (6:45 - 10:15 UTC) on Thursday, 20th of June Source issue |
2024-06-17 | Maintenance operation #1: As part of our ongoing efforts to improve services, our infrastructure provider has planned a preventive electrical maintenance on the site. Due to the identified a risk of electrical outage, to avoid any permanent impact we are shutting down some of our servers, which will result in unavailability of SentiOne Listen&React application. SentiOne will be unavailable from 8:45 to 12:15 CET (6:45 - 10:15 UTC) on Monday, 17th of June Source issue |
2023-02-28 | SentiOne systems are affected by our service provider incident . We were affected from around 8 P.M. UTC +1 (28.02.2023). ETA on planned completion of works by our provider: 2023-03-01 05:00 UTC+1. Our systems may be working unstable. |
2022-12-08 | SentiOne has experienced brief issues with loading mentions between 15:30-16:00 UTC+1. |
2022-10-28 | SentiOne systems are affected by our service provider incident. We were affected from around 0 A.M UTC +2 (29.10.2022). ETA on planned completion of works by our provider: 2022-10-29 12:15 UTC+2. At 16:47 UTC+2 our provider ended the maintenance. |
2022-09-09 | We're experiencing issues with Facebook integration. Some facebook posts might be missing due to that |
2022-07-13 | On 12.07.2022, from 4 PM UTC +2 to 10:00 AM (13.07.2022), we had some issues generating and sending reports & possible payment problems. We've resolved the issue and are now sending previous reports. Customers should also now be able to retry their payments. We apologize for the difficulties. |
2022-06-30 | We have a problem with sending e-mails and reports. Alerts can be delivered with a delay. |
2022-04-17 | SentiOne systems were affected by our service provider incident. We were affected from around 4 A.M UTC +2 (17.04.2022) until 1 AM UTC +2 (18.04.2022). |
2022-03-04 | SentiOne app was under scheduled maintenance between 21:00-23:00 CET/UTC+1. |
2022-02-07 | Between 9:00 AM - 12:00 PM, we've experienced an incident where the latest mentions weren't fetching. This shouldn't be happening right now, apologies for the trouble! |
2022-02-28 | We have identified an issue with our periodical reports where some reports have not been sent and some were sent as duplicates, this is already fixed. |