SentiOne service status

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All SentiOne systems are available and working correctly.

History

Incident dateDescription
2022-10-28SentiOne systems are affected by our service provider incident. We were affected from around 0 A.M UTC +2 (29.10.2022). ETA on planned completion of works by our provider: 2022-10-29 12:15 UTC+2. At 16:47 UTC+2 our provider ended the maintenance.
2022-09-09We're experiencing issues with Facebook integration. Some facebook posts might be missing due to that
2022-07-13On 12.07.2022, from 4 PM UTC +2 to 10:00 AM (13.07.2022), we had some issues generating and sending reports & possible payment problems. We've resolved the issue and are now sending previous reports. Customers should also now be able to retry their payments. We apologize for the difficulties.
2022-06-30We have a problem with sending e-mails and reports. Alerts can be delivered with a delay.
2022-04-17SentiOne systems were affected by our service provider incident. We were affected from around 4 A.M UTC +2 (17.04.2022) until 1 AM UTC +2 (18.04.2022).
2022-03-04SentiOne app was under scheduled maintenance between 21:00-23:00 CET/UTC+1.
2022-02-07Between 9:00 AM - 12:00 PM, we've experienced an incident where the latest mentions weren't fetching. This shouldn't be happening right now, apologies for the trouble!
2022-02-28We have identified an issue with our periodical reports where some reports have not been sent and some were sent as duplicates, this is already fixed.
This issue was present since 23.02.2022. If you believe your account(s) might have been affected by this issue, please let us know on Intercom (message bubble in the bottom right-hand corner).