Why was my social media account deauthorized?

If your social account was deauthorized, this could be one of the following reasons:

:large-orange-diamond: Integration between your social account and SentiOne has expired due to exceeding the 60-day period.

:large-orange-diamond: User who authorized the social profile has lost his administrator rights.

:large-orange-diamond: You or one of your colleagues removed the SentiOne app directly from the Facebook account.

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Don't forget!

In order for SentiOne to be able to continue collecting all results from Facebook social pages, it will be necessary to reauthorize the Facebook account by a person with administrator rights.

Watch the video to learn step by step how to authorize your profile :fast-forward:


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