Instagram

:large-blue-diamond: What can be monitored on Instagram in general?

Business profiles' posts with number of likes, but without comments. Media can be searched by hashtags or profile URL.

:large-blue-diamond: What data can I get from own authorized Instagram account?

  • posts with number of likes
  • comments related to your media (meaning: comments placed on your own profile)
  • posts where your authorized account was tagged with @accountName or mentioned by #accountName
  • your own Instagram Stories
  • Direct Messages

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Don't forget!

To start collecting data from Instagram, you have to authorize Instagram Business account in SentiOne!

Check out how to do that :point-right: Why should I authorize a social media account and how to do it?

:large-blue-diamond: Can I collect historical data from Instagram?

  • When searching for Instagram #hashtags, you can get data from last 24 hours. We recommend you to constantly tracking important hashtags (include them in your project configuration), so you will collect the data over time. :chart-with-upwards-trend:
  • When searching for Instagram profiles, you can get the historical posts (meaning, media older than 24 hours can be collected) :ballot-box-with-check:

:large-blue-diamond: What are the limitations of Instagram hashtags?

Check out the most frequently asked questions about Instagram hashtags rules and limitations :point-right: here

:large-blue-diamond: How can I turn on Instagram Direct Messages?

First, you need to have the Enterprise package :crown:
Then, try a step-by-step guide on how to get access to Instagram DMs in SentiOne :point-right: Instagram Direct Messages


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