How to add a new template

Adding a new response template is done through the Configuration module:

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Important!
The Reply templates tab is available for users with appropriate permissions.

Let’s start by adding a new category, such as “ATMs”

The next step is to add a new template within the chosen category:

First, choose a category in the top window, then name the new template and type the text of the template:

How to add a new template - step by step