How to use response templates - step by step
1️⃣ After saving a template, it becomes available in the "Reply" option automatically:
![replytemplate.png 889](https://files.readme.io/2c98e7c-replytemplate.png)
2️⃣ Choose the category:
![replytemplate6.png 1599](https://files.readme.io/272ab06-replytemplate6.png)
3️⃣ Choose the name of the template (you can see a preview of the answer by hovering over):
![replytemplates7.png 1113](https://files.readme.io/9361ba3-replytemplates7.png)
4️⃣ The chosen reply is pasted into the text window (you can freely edit its content before submitting)
Updated over 2 years ago